You can return any product by post within 28 days of receiving your order. Please ensure that the product is unused and unopened and in its original condition.
Refunds will be credited to the original payment method (please note return shipping charges are non-refundable).
Items eligible for return with us must have been purchased directly from sophiehannahhair.com
We have included a Colour Chart of our dyes showing you the likely results based on your hair’s starting colour. As everyone’s hair is different, we recommend doing a strand test to see the result of the colour before full application. We also recommend doing a patch test to confirm you're not allergic.